Customer Success Specialist
4.
3 Quick Apply Full-time 1 day ago Full Job Description How You Will Make an Impact The Client Experience Specialist provides positive brand interaction for Proliance clients as their claim goes through the lifecycle.
By clearly communicating the expectations of the claims process with the client - the Client Experience Specialist has a major impact on the company's revenue, velocity and client happiness goals.
Requirements ? Detail oriented ? Ability to perform sales, build value, negotiate and close ? Great client service ? Quickly build rapport ? Strong communication skills ? Ability to make collections at proper times ? Adaptable to new and existing responsibilities ? Solution oriented/ability to quickly solve problems ? Ability to effectively produce in a fast-paced/dynamic environment ? Experienced with web-based customer relationship management (CRM) software How You Will Help the Team ? Accurately record all client interactions, appointments and documents in the CRM ? Ensure timely collection of funds from the client through effective communication and scheduling ? Schedule insurance adjuster appointments, ensuring efficiencies with calendar and location management ? Clearly communicate the PA and GC process to clients at key milestones in the claim process, effectively pre-framing expectations and resolving concerns ? Obtain and review the insurance scope and check information, scheduling the GC closing, check collection and sending good faith estimates as applicable ? Exercise sound technical judgement in sending denied claims to the re-inspection/appraisal, percentage or close out process as appropriate ? Stay current on tasks in CRM in order to maintain job velocity, and appropriately task team members to keep process moving smoothly ? 100% of daily tasks completed Compensation $19/hr starting Monday to Friday 10:
30 am - 7:
00 pm Location:
Downers Grove office-based job (not remote) Please call or email me to start the application process.
We are open to all types of persons with various experiences and backgrounds.
- Ressa Improgo Sales Manager Assistant Direct Line:
317-721-132 Job Type:
Full-time Pay:
From $21.
00 per hour Schedule:
8 hour shift Day shift Monday to Friday Application Question(s):
How would you create long lasting relationship with your clients? Are you able to travel to Downers Grove Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Quick Apply Full-time 1 day ago Full Job Description How You Will Make an Impact The Client Experience Specialist provides positive brand interaction for Proliance clients as their claim goes through the lifecycle.
By clearly communicating the expectations of the claims process with the client - the Client Experience Specialist has a major impact on the company's revenue, velocity and client happiness goals.
Requirements ? Detail oriented ? Ability to perform sales, build value, negotiate and close ? Great client service ? Quickly build rapport ? Strong communication skills ? Ability to make collections at proper times ? Adaptable to new and existing responsibilities ? Solution oriented/ability to quickly solve problems ? Ability to effectively produce in a fast-paced/dynamic environment ? Experienced with web-based customer relationship management (CRM) software How You Will Help the Team ? Accurately record all client interactions, appointments and documents in the CRM ? Ensure timely collection of funds from the client through effective communication and scheduling ? Schedule insurance adjuster appointments, ensuring efficiencies with calendar and location management ? Clearly communicate the PA and GC process to clients at key milestones in the claim process, effectively pre-framing expectations and resolving concerns ? Obtain and review the insurance scope and check information, scheduling the GC closing, check collection and sending good faith estimates as applicable ? Exercise sound technical judgement in sending denied claims to the re-inspection/appraisal, percentage or close out process as appropriate ? Stay current on tasks in CRM in order to maintain job velocity, and appropriately task team members to keep process moving smoothly ? 100% of daily tasks completed Compensation $19/hr starting Monday to Friday 10:
30 am - 7:
00 pm Location:
Downers Grove office-based job (not remote) Please call or email me to start the application process.
We are open to all types of persons with various experiences and backgrounds.
- Ressa Improgo Sales Manager Assistant Direct Line:
317-721-132 Job Type:
Full-time Pay:
From $21.
00 per hour Schedule:
8 hour shift Day shift Monday to Friday Application Question(s):
How would you create long lasting relationship with your clients? Are you able to travel to Downers Grove Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
