Customer Service Representative
Vaughan's Horticulture / McHutchison Vaughan's Horticulture / McHutchison Naperville, IL Naperville, IL Full-time Full-time Estimated:
$34.
5K - $43.
6K a year Estimated:
$34.
5K - $43.
6K a year Customer Service Representatives must have excellent communication and phone skills, pays great attention to detail and must be able to function while under pressure.
The job requires the ability to multi-task while meeting daily deadlines to ensure that customer quotes, orders and shipments are received by the set customer standards for our company.
They are responsible for order integrity/management, pricing, vendor communication, clearing of shipments (freight questions), assist in claim initiation and resolution.
Your essential functions include:
The CSR's duties and responsibilities encompass but are not limited to the following key objectives:
Build and maintain strong, long-lasting customer relationships Coordinates work across multiple international and domestic time zones effectively Develop a trusted advisor relationship with key customer stakeholders Ensure the timely and successful delivery of our products according to customer needs and objectives Timely and effective communication of issues or changes in order status when necessary Effective use of ERP programs and other business systems Brand knowledge Troubleshooting and resolution capabilities Communicating and tracking any IT issues that arise in the process of order entry through the appropriate channels
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance 10 paid holidays Supplemental insurance through Aflac Professional Development We offer D mmen Orange has great global ambitions.
Innovation, technology and quality are high priorities.
This results in a challenging working environment in which you can develop yourself.
D mmen Orange offers plenty of room for personal growth and development to its employees.
We have an informal and easily accessible working environment in which cooperation is very important.
McHutchison & Vaughan's McHutchison and Vaughan's is part of a global organization, D mmen Orange which has great global ambitions.
Innovation, technology and quality are high priorities.
This results in a challenging working environment in which you can develop yourself.
D mmen Orange offers plenty of room for personal growth and development to its employees.
We have an informal and easily accessible working environment in which cooperation is very important.
We offer a wide array of competitive benefits including:
medical, dental, vision, 401k, short and long term disability, life insurance, critical illness, accident, legal and ID shield and hospital indemnity.
EOE Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote COVID-19 considerations:
To keep our employees safe our cubicles are 6x8.
We have hand sanitizer located throughout the office.
Ability to commute/relocate:
Naperville, IL 60563:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred)
Experience:
Horticulture:
1 year (Preferred) Customer service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
5K - $43.
6K a year Estimated:
$34.
5K - $43.
6K a year Customer Service Representatives must have excellent communication and phone skills, pays great attention to detail and must be able to function while under pressure.
The job requires the ability to multi-task while meeting daily deadlines to ensure that customer quotes, orders and shipments are received by the set customer standards for our company.
They are responsible for order integrity/management, pricing, vendor communication, clearing of shipments (freight questions), assist in claim initiation and resolution.
Your essential functions include:
The CSR's duties and responsibilities encompass but are not limited to the following key objectives:
Build and maintain strong, long-lasting customer relationships Coordinates work across multiple international and domestic time zones effectively Develop a trusted advisor relationship with key customer stakeholders Ensure the timely and successful delivery of our products according to customer needs and objectives Timely and effective communication of issues or changes in order status when necessary Effective use of ERP programs and other business systems Brand knowledge Troubleshooting and resolution capabilities Communicating and tracking any IT issues that arise in the process of order entry through the appropriate channels
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance 10 paid holidays Supplemental insurance through Aflac Professional Development We offer D mmen Orange has great global ambitions.
Innovation, technology and quality are high priorities.
This results in a challenging working environment in which you can develop yourself.
D mmen Orange offers plenty of room for personal growth and development to its employees.
We have an informal and easily accessible working environment in which cooperation is very important.
McHutchison & Vaughan's McHutchison and Vaughan's is part of a global organization, D mmen Orange which has great global ambitions.
Innovation, technology and quality are high priorities.
This results in a challenging working environment in which you can develop yourself.
D mmen Orange offers plenty of room for personal growth and development to its employees.
We have an informal and easily accessible working environment in which cooperation is very important.
We offer a wide array of competitive benefits including:
medical, dental, vision, 401k, short and long term disability, life insurance, critical illness, accident, legal and ID shield and hospital indemnity.
EOE Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote COVID-19 considerations:
To keep our employees safe our cubicles are 6x8.
We have hand sanitizer located throughout the office.
Ability to commute/relocate:
Naperville, IL 60563:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred)
Experience:
Horticulture:
1 year (Preferred) Customer service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
