Customer Service Specialist - Entry Level
Semper Solr Semper Solr Naperville, IL Naperville, IL $86,000 - $124,000 a year $86,000 - $124,000 a year 3 days ago 3 days ago 3 days ago Our veteran-owned company is seeking an experienced and knowledgeable Customer Service Specialist to join our team at Semper Solr in Rolling Meadows, IL.
The successful candidate will be responsible for leading our customer service team, handling complex customer requests, and ensuring customer satisfaction.
This position offers a highly competitive salary ranging from $86,000 - $124,000 and the opportunity to join a passionate, motivated, and driven team.
The successful candidate will need to have a strong customer service background and demonstrate customer service excellence.
This is an excellent opportunity to take your career to the next level and be part of an innovative and growing organization.
Compensation:
$86,000 - $124,000 yearly
Responsibilities:
Oversee, monitor, and address customer service inquiries and complaints Develop and implement policies, procedures, and protocols to ensure quality customer service standards are met Identify customer service opportunities and strategize ways to improve customer satisfaction Analyze customer feedback to identify trends and insights into customer service performance Educate customers on product
Qualifications:
4
years of experience in customer service roles Coachable Knowledge of customer service operations and best practices Excellent verbal and written communication skills US Work Authorization and reliable transportation About Company Veteran-owned company assists our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community.
We believe that solar power should be accessible to everyone and we specialize in providing financing options that help homeowners save on their monthly bills immediately.
Why you'll love it here:
Accelerated Advancement opportunities Competitive compensation plans Veteran Owned Company Top priority, awesome team culture.
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will be responsible for leading our customer service team, handling complex customer requests, and ensuring customer satisfaction.
This position offers a highly competitive salary ranging from $86,000 - $124,000 and the opportunity to join a passionate, motivated, and driven team.
The successful candidate will need to have a strong customer service background and demonstrate customer service excellence.
This is an excellent opportunity to take your career to the next level and be part of an innovative and growing organization.
Compensation:
$86,000 - $124,000 yearly
Responsibilities:
Oversee, monitor, and address customer service inquiries and complaints Develop and implement policies, procedures, and protocols to ensure quality customer service standards are met Identify customer service opportunities and strategize ways to improve customer satisfaction Analyze customer feedback to identify trends and insights into customer service performance Educate customers on product
Qualifications:
4
years of experience in customer service roles Coachable Knowledge of customer service operations and best practices Excellent verbal and written communication skills US Work Authorization and reliable transportation About Company Veteran-owned company assists our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community.
We believe that solar power should be accessible to everyone and we specialize in providing financing options that help homeowners save on their monthly bills immediately.
Why you'll love it here:
Accelerated Advancement opportunities Competitive compensation plans Veteran Owned Company Top priority, awesome team culture.
Estimated Salary: $20 to $28 per hour based on qualifications.
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