Airline Reservation Sales - Hybrid
4.
1 Naperville, IL Naperville, IL Full-time Full-time From $22 an hour From $22 an hour 13 hours ago 13 hours ago 13 hours ago Are you passionate about travel? Do you want grow with a company that values its employees? Don't you think it's time to make a career move? If so, we invite you to explore the world at Abercrombie & Kent! Abercrombie & Kent is the world's leading luxury travel company, combining comfort and authenticity in the greatest destinations worldwide since 1962.
Our inspiring brand of travel to over 100 countries and all seven continents relies on a staff of dedicated experts -- and you could be one of them! So, why not share your passion for travel by embarking on a career journey with an industry leader still pioneering after five decades of success! Position Summary Responsible for managing and selling primarily international air itineraries.
Responsibilities and Accountabilities Work closely with Travel Consultants, Travel Agents and direct guests for coordination of air itineraries via SABRE reservation system and ensure that air is in agreement with the land itinerary Effectively master working knowledge of multiple airline contracts; and communicate with department manager regarding any contractual changes and updates that need to be made Collect payment from Travel Agents/guests and issue airline tickets by required ticketing dates ensuring timely release of tickets to Travel Consultants for distribution in Final Documents Maintain all files and communicate schedule changes and fare increases/decreases to Travel Consultants, Travel Agent and/or direct guests in a timely manner.
Adjust air itineraries as required Maintain accurate and up-to-date air itineraries in Travel Studio Assist with AKUSA and Group employee business travel, including journalist and specialty groups as needed Prepare necessary ticket refunds and exchanges for weekly IAR reporting; and submit refund requests with the appropriate airline Advise airlines of all special service requests such as wheelchair assistance, special meals, special seating and related preferences Maintain a professional and courteous alliance with airline representatives Assist Guest Relations on post tour issues to ensure guest satisfaction is maintained Provide backup for other team members as required Emergency Duty 24/7 phone coverage is required on a weekly rotating basis Participate in cross training on an ongoing basis Complete special projects or reports as assigned Perform all tasks in a timely, effective and professional manner in accordance with company policy and protocol Skills and Abilities Must be able to read/write/speak English Proficient in basic computer operations Ability to operate office telephone system Excellent written and verbal communications skills Strong analytical and problem-solving skills Ability to sit for extended periods of time Strong mathematic aptitude Excellent organizational skills with demonstrated initiative and ability to perform multiple tasks simultaneously Detail oriented with excellent organizational skills and ability to multi task Perform well under pressure and meet required deadlines Interact with employees at all levels within the organization Must be able to easily adapt to new and changing procedures Must exhibit a proven ability to learn and efficiently use a proprietary computer software system Good geographic, destination, cultural and world affairs knowledge Ability to work in a team environment Familiarization with visas and other international travel documentation Education and Experience 1-5 years appropriate industry experience required High School diploma required Proficient on airline computer systems - Sabre preferred Extensive knowledge of international published and wholesale fare rules, fare breakdowns, pricing records and general international and domestic ticketing Job Type:
Full-time Pay:
From $22.
00 per hour Expected hours:
75 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Schedule:
Monday to Friday Application Question(s):
What is your desired salary? Do you have any experience selling airline tickets?
Experience:
Sabre:
1 year (Preferred) Amadeus:
1 year (Preferred) Ability to Relocate:
Naperville, IL:
Relocate before starting work (Required) Work Location:
Hybrid remote in Naperville, IL.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Naperville, IL Naperville, IL Full-time Full-time From $22 an hour From $22 an hour 13 hours ago 13 hours ago 13 hours ago Are you passionate about travel? Do you want grow with a company that values its employees? Don't you think it's time to make a career move? If so, we invite you to explore the world at Abercrombie & Kent! Abercrombie & Kent is the world's leading luxury travel company, combining comfort and authenticity in the greatest destinations worldwide since 1962.
Our inspiring brand of travel to over 100 countries and all seven continents relies on a staff of dedicated experts -- and you could be one of them! So, why not share your passion for travel by embarking on a career journey with an industry leader still pioneering after five decades of success! Position Summary Responsible for managing and selling primarily international air itineraries.
Responsibilities and Accountabilities Work closely with Travel Consultants, Travel Agents and direct guests for coordination of air itineraries via SABRE reservation system and ensure that air is in agreement with the land itinerary Effectively master working knowledge of multiple airline contracts; and communicate with department manager regarding any contractual changes and updates that need to be made Collect payment from Travel Agents/guests and issue airline tickets by required ticketing dates ensuring timely release of tickets to Travel Consultants for distribution in Final Documents Maintain all files and communicate schedule changes and fare increases/decreases to Travel Consultants, Travel Agent and/or direct guests in a timely manner.
Adjust air itineraries as required Maintain accurate and up-to-date air itineraries in Travel Studio Assist with AKUSA and Group employee business travel, including journalist and specialty groups as needed Prepare necessary ticket refunds and exchanges for weekly IAR reporting; and submit refund requests with the appropriate airline Advise airlines of all special service requests such as wheelchair assistance, special meals, special seating and related preferences Maintain a professional and courteous alliance with airline representatives Assist Guest Relations on post tour issues to ensure guest satisfaction is maintained Provide backup for other team members as required Emergency Duty 24/7 phone coverage is required on a weekly rotating basis Participate in cross training on an ongoing basis Complete special projects or reports as assigned Perform all tasks in a timely, effective and professional manner in accordance with company policy and protocol Skills and Abilities Must be able to read/write/speak English Proficient in basic computer operations Ability to operate office telephone system Excellent written and verbal communications skills Strong analytical and problem-solving skills Ability to sit for extended periods of time Strong mathematic aptitude Excellent organizational skills with demonstrated initiative and ability to perform multiple tasks simultaneously Detail oriented with excellent organizational skills and ability to multi task Perform well under pressure and meet required deadlines Interact with employees at all levels within the organization Must be able to easily adapt to new and changing procedures Must exhibit a proven ability to learn and efficiently use a proprietary computer software system Good geographic, destination, cultural and world affairs knowledge Ability to work in a team environment Familiarization with visas and other international travel documentation Education and Experience 1-5 years appropriate industry experience required High School diploma required Proficient on airline computer systems - Sabre preferred Extensive knowledge of international published and wholesale fare rules, fare breakdowns, pricing records and general international and domestic ticketing Job Type:
Full-time Pay:
From $22.
00 per hour Expected hours:
75 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Schedule:
Monday to Friday Application Question(s):
What is your desired salary? Do you have any experience selling airline tickets?
Experience:
Sabre:
1 year (Preferred) Amadeus:
1 year (Preferred) Ability to Relocate:
Naperville, IL:
Relocate before starting work (Required) Work Location:
Hybrid remote in Naperville, IL.
Estimated Salary: $20 to $28 per hour based on qualifications.
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