Intake Office Manager Retail & Wholesale - Naperville, IL at Geebo

Intake Office Manager

3.
5 Naperville, IL Naperville, IL Full-time Full-time $60,000 - $65,000 a year $60,000 - $65,000 a year 20 hours ago 20 hours ago 20 hours ago The Intake Office Manager will lead the team that will be the first impression of our law firm and should provide excellent Red Carpet treatment to each Client.
They are responsible for the efficient management of the front lobby which includes answering and directing any calls to the office, welcoming all Clients into the office, assisting with fingerprints, taking payments, and more.
Duties & Responsibilities Oversight of the following:
Greet each Client as they walk into the lobby with a warm smile and a welcoming attitude.
Assist with managing any incoming and outgoing mail.
Maintain a professional and clean front lobby.
Assist Clients with their fingerprint cards.
Manage outgoing background check requests.
Prepare and send out welcome packets and case notification letters.
Verify Client appointments via phone.
Assist with filing, copying, delivery processing, inventory, and other administrative tasks.
Accept and process walk in payments.
In extraordinary circumstances, if all Intake Specialists are unavailable to meet with a Client, they may assist with taking an Intake appointment.
Qualifications & Required Skills Minimum of 5 years managing a team Fluency in Spanish and English Exceptional customer service Impeccable attention to detail Excellent organizational skills Strong verbal and written communication skills Ability to work independently and proactively Knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.
) is a plus Previous experience in a law firm as a Receptionist, Administrative Assistant, or similar role is a plus Education and Experience Associate or Bachelor's degree required 5
years' experience in a similar field Physical Requirements Prolonged periods of sitting at a desk and working on a computer.
Standing while assisting Clients with their fingerprint cards.
Job Type:
Full-time Pay:
$60,000.
00 - $65,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Language:
English and Spanish (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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