Service Manager

Company Name:
Koch Davis
The essential tasks of the Service Manager are to prioritize, administer, handle, coach and train all field Technicians. The focus of the Service Manager will be on delivering a level of service that far exceeds the customers' expectations. The Service Manager will utilize customer service training to educate and assist Field Technicians with regard to educating customers in choosing service, finance options and handling customer relations. This individual is aware of the importance of incentive programs and ensures fair and equitable distribution and proper documentation of work and is knowledgeable of the concept of flat rate pricing and its practice.
6 years of experience
High school education/GED
Provides the best heating and air conditioning service. Also deals with heating, cooling, plumbing and electrical needs.

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